Alareeman Company – Terms and Conditions

Welcome to the official website of Alareeman Company ALAREEMAN COMPANY
https://alareeman.com/

By accessing this website or using any of its services, you acknowledge and agree to comply with the following Terms and Conditions. If you do not agree to any provision of these Terms and Conditions, please stop using the website.

1. Scope of Use

This website is used to display and provide the products and technologies of ALAREEMAN COMPANY, including metal and gold detectors and related systems. It is prohibited to use the website for any unlawful purpose or in any manner that may affect its performance, security, or stability. The company reserves the right to modify, update, or discontinue any part of the website or its services at any time without prior notice.

2. Intellectual Property

All website content, including texts, images, logos, designs, and videos, is the exclusive property of the company or its licensed parties. No content may be copied, reused, or published without prior written consent.

3. Product Information

The company strives to provide accurate and up-to-date product information. However, technical specifications and performance may vary depending on usage conditions, such as soil type, environmental factors, and method of operation. The customer is also responsible for complying with the local laws related to the use of detection devices in their country.

4. Orders and Payment

All orders are subject to review and approval by the company. Payment may be completed through:

  • Online payment through the website using secure payment gateways.
  • Bank transfer.
  • Other available payment methods depending on the country.

The order will be approved and processed once payment has been confirmed.

5. Return and Refund Policy

We accept return requests within 14 days from the date of receiving the product only in the following cases:

  • If a product different from the order was delivered.
  • If the product has a proven manufacturing defect.

We also accept replacement requests within 7 days from the date of purchase in the cases mentioned above.

6. Return and Replacement Conditions

  • We must be notified within the specified period before returning the product.
  • The product must be returned in its original condition, unused, and in its original packaging with all accessories.
  • We reserve the right to reject a return or replacement if it is proven that the product has been used or damaged due to misuse.

7. Delivery and Shipping Policy

We ship our products worldwide through approved third-party shipping companies. Delivery time:

  • Inside the State of Kuwait: from one to two business days.
  • To other countries: from 4 to 7 business days, which may vary depending on the country and customs procedures.

Additional information:

  • Shipping fees are calculated automatically on the checkout page according to the shipping destination.
  • The customer is responsible for providing an accurate and complete shipping address to avoid any delays or delivery issues.
  • Some shipments may be subject to customs duties or local taxes according to the laws of the receiving country, and the customer shall bear such charges if applicable.

8. Warranty Policy

In the event of a technical defect in the device, the case will be handled under the warranty according to the following procedures:

  • The customer must inform the company of the issue and send the device to the company’s approved maintenance center.
  • The device will be inspected by the specialized technical team to determine the cause of the defect.
  • If a manufacturing defect is confirmed, the device will be repaired or replaced, depending on the case, without charging the customer any additional costs.
  • If it is found that the defect resulted from misuse or external factors, the customer shall bear the shipping costs both ways, in addition to repair costs, if any.

All inspection and evaluation processes are carried out according to the company’s approved technical standards.

9. Limitation of Liability

The company shall not be liable for any results arising from the use of the devices, as device performance depends on multiple factors beyond the company’s control, including soil nature, user skill, and operating conditions. The company shall also not be liable for any indirect or consequential damages, to the extent permitted by applicable law.

10. Legal Use

The customer bears full responsibility for using the products in compliance with the local laws of their country. The company shall not be liable for any use that violates applicable regulations.

11. External Links

The website may contain links to external websites. The company shall not be responsible for the content or policies of such websites.

12. Applicable Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the State of Kuwait. In the event of any dispute relating to the use of the website or the purchase of products, exclusive jurisdiction shall belong to the competent courts within the State of Kuwait.

13. Amendments

The company reserves the right to amend these Terms and Conditions at any time, and continued use of the website shall be deemed acceptance of such amendments.

14. Contact Information

For any inquiries or requests, you may contact us through:
Email: [email protected] Website: https://alareeman.com

Acknowledgement

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.